FAQ

Can I purchase several tickets at the same time?

Yes, you can easily buy the ticket for your children, family or friends in a single transaction.

Your data is linked and saved under "My account". This makes it easy to manage your tickets. The next time you want to buy a ticket, you no longer need to register your details.

How do I get my ticket?

If you have purchased your ticket online, you will receive a confirmation e-mail with a QR code.

You must scan this QR code on site at one of our ticket machines to receive your ticket.

Do I have to use a specific date?

No specific date needs to be selected when purchasing a chairlift or Flyline ticket. These tickets are valid for 1 year from the date of purchase and can be used during the opening hours of the facilities.

When purchasing a climbing forest ticket, a specific day and period must be selected. The ticket is only valid on the selected day at the selected time.

Where can I park?

The parking lot is located at the valley station of the chairlift on the Unternberg (approx. 150 meters from the climbing forest & approx. 200 meters from the Flyline).

Can I buy a voucher?

All information for the purchase of a webshop voucher can be found here.

Are tickets available on site?

Yes, all tickets can be purchased at the chairlift ticket office (cash or card payment) and climbing forest tickets can also be purchased at the climbing forest ticket office (card payment only).

Alternatively, you can also buy tickets from our ticket machines (no discounts available).

However, we recommend booking via our webshop to reduce waiting times.

How are the admission prices for small children regulated?

Children up to and including the age of 4 ride the chairlift and drag lifts free of charge when accompanied by a paying adult.

In the climbing forest, children may only climb from the age of 5 and a minimum height of 120 cm.
Please note the minimum grip heights prescribed for the courses - courses 1-5: 160 cm and courses 6-8: 170 cm

The Flyline may also only be used from the age of 5 and a minimum height of 120 cm.

Important: Children and young people (5-17 years) require the signature of a parent or guardian on the user declaration.

Do you also offer packages for company parties / children's birthdays?

Yes, we are happy to put together an individual package for your company party / children's birthday party.

Please send a short e-mail to info@meinebergwelt.de with your ideas.